Bringing The Family
Can I bring my children?
The whole family is welcome to attend the Mexico Incident! With multiple pools, beautiful beaches, a waterpark, and kids club – not to mention all the music and event activities – there is something for everyone in the family to enjoy no matter what age!
How much does it cost to bring my kids?
- Rates are based on the age of the child at the event, not at the time of booking the reservation.
- $299 for children 2 years of age and under
- $599 for children between ages 3 to 12
- Children 13 and older are considered adults for this event
- Kids fees are non-refundable. Be sure your children are attending before adding them to your reservation.
- Extra nights for children are $99 per child per night
- If utilizing event transportation, shuttles must be purchased for everyone, regardless of age.
- Car seats are available for children 2 & under upon request. Indicate this in the Transfer Notes when you enter your flight information at least 30 days prior to arrival.
How do I add children to my reservation?
- At the time of booking, select your room occupancy based on the number of adults attending.
- After booking, log into your Cloud 9 Account to fill out the Kids Form and then our Travel Team will reach out to take care of everything.
- The maximum occupancy for a double room is 2 adults + 2 children or 3 adults + 1 child in a triple occupancy room.
- Cribs are available upon request and can be noted on the Kid’s Form.
Does the resort have a Kids Club?
- Yes! The Explorer’s Clubs at Sapphire is open to all children ages 3 – 12.
- Fully supervised program – staff members are certified by the Mexican Red Cross in CPR.
- Open daily at 9am ET.
Is there babysitting available?
- In-room babysitting is available at Sapphire Resort – contact the concierge for details.